Tech Support in Virginia | Break fix vs. Managed IT services

Tech Support in Virginia | Break fix vs. Managed IT services

A business’ choice for Tech Support in Virginia and elsewhere is largely dictated by its specific business needs. In a nutshell, businesses that have incorporated IT systems into most of their processes find managed services effective and efficient.

We must bring in the differences between the break fix and managed services to determine the model that will most suit a business.

What is a break-fix service?

This is the customary way of fixing things that is still used in technology today. It starts with the concerned team realizing that there has been a break down, then going through the process of searching for a solution, waiting for it to be resolved, trying to get back to work and most likely repeating the whole process all over.

Must you really wait till something is broken so as to fix it? NO. That’s why there are:

Managed Tech Support Virginia Services

Break fix services are reactive while managed services are proactive. Break fix services often go beyond a simple broken component. Over time, the issues may expand to ransomware, loss of data, and damage to electronic components by a power surge or even a widespread case of dead monitor screens.

How do managed services operate?

An IT service provider receives notification about an impending issue on the monitoring software, giving time for a technician to evaluate the alert so as to identify the issue promptly.

If possible, the issues identified can now be remotely resolved. In addition, a visit to the premises could be scheduled.

Why Managed Services?

Managed services for Tech Support in Virginia and elsewhere has several advantages over break fix services:

  • They have fixed monthly fees and predictable payments unlike the random costs associated with break-fix services.
  • It enables businesses to focus on their core competencies by outsourcing IT functions to third party companies.
  • Gives relatively easy access to professionals who are able to give answers on complex tech issues that may arise or need to be addressed.
  • It reduces the chances that down-times occur, meaning that there is a low risk of its negative effects to normal business operations.

The benefits of managed services far outweigh the single advantage of break fix – that in a given month, all IT components and infrastructure work seamlessly and with no issue.

We all know very well that a single mishap could distract the whole year by taking a huge chunk of funds in repair costs.

A business’ choice for Tech Support in Virginia and elsewhere is largely dictated by its specific business needs. In a nutshell, businesses that have incorporated IT systems into most of their processes find managed services effective and efficient.

We must bring in the differences between the break fix and managed services to determine the model that will most suit a business.

What is a break-fix service?

This is the customary way of fixing things that is still used in technology today. It starts with the concerned team realizing that there has been a break down, then going through the process of searching for a solution, waiting for it to be resolved, trying to get back to work and most likely repeating the whole process all over.

Must you really wait till something is broken so as to fix it? NO. That’s why there are:

Managed Tech Support Virginia Services

Break fix services are reactive while managed services are proactive. Break fix services often go beyond a simple broken component. Over time, the issues may expand to ransomware, loss of data, and damage to electronic components by a power surge or even a widespread case of dead monitor screens. According to Microsoft, may security risks can be averted if you have an IT provider managing your IT infrastructure.

How do managed services operate?

An IT service provider receives notification about an impending issue on the monitoring software, giving time for a technician to evaluate the alert so as to identify the issue promptly.

If possible, the issues identified can now be remotely resolved. In addition, a visit to the premises could be scheduled.

Why Managed Services?

Managed services for Tech Support in Virginia and elsewhere has several advantages over break fix services:

  • They have fixed monthly fees and predictable payments unlike the random costs associated with break-fix services.
  • It enables businesses to focus on their core competencies by outsourcing IT functions to third party companies.
  • Gives relatively easy access to professionals who are able to give answers on complex tech issues that may arise or need to be addressed.
  • It reduces the chances that down-times occur, meaning that there is a low risk of its negative effects to normal business operations.

The benefits of managed services far outweigh the single advantage of break fix – that in a given month, all IT components and infrastructure work seamlessly and with no issue.

We all know very well that a single mishap could distract the whole year by taking a huge chunk of funds in repair costs.

It’s important to make the wise choice for your Tech Support in Virginia.

Call us at 703-662-5800 or simply contact us to learn how we can help you get to the next level.

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One thought on “Tech Support in Virginia | Break fix vs. Managed IT services

  1. dealmecoupon - August 1, 2019 at 6:45 am

    Thanks for sharing this amazing article, it is very informative post good work keep it up.

    Reply

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